For many shippers the last 100 days of the year is a dash to the finish-line. It’s when they either win or lose relative to their P&L statement. It’s during peak shipping season when the pressure is on to perform at the highest level of efficiency and professionalism. And, the time when training really pays off.
To further complicate matters, during the peak volume season many shippers require a large pool of temporary labor to supplement and work alongside the regular team. The temps need to be quickly trained in the basic receiving, picking, and shipping operations in order to accommodate this surge in volume without having a surge in errors.
What Level of Training Should Be Provided?
A properly executed training program will focus on...